Does it cost extra fees airlines loss of customer satisfaction?

At a time when the airline is moving to add more fees in 2014, reveals new research from Fly.com about the contradiction between the trends of the airlines and the wishes of their clients .. Will these fees will cost the loss of its passenger satisfaction and even attempt Aaataradahm in the coming years? 
Does it cost extra fees airlines loss of customer satisfaction? 
There is a contradiction between the trends of the airlines and the extent of customer satisfaction 
It seems that it will not need to wait for the coming years, particularly as the baggage fees on top of the list as the largest passenger aircraft to intercept the day of the passengers, according to a poll Fly.com. 
  He said 89 percent of respondents "It's important for airlines that tend to stop charging for checked baggage." 
Travelers also demanded in this survey different companies to fly to improving comfort and efficiency, whether on the plane or at the airport. 
At a time when airlines to reduce the size of the seats, saw 89 percent of respondents to the comfortable seats are an important requirement of the demands of air travel. Moreover, the 45 per cent are willing to pay money in return for providing more space for legs, and was 26 percent are willing to pay to have an empty seat next to them, and was 34 percent want to prevent the front seat from reclining. 
Has collected American airlines more than $ 2.5 billion from baggage fees during the first 9 months of 2013 alone, "said Warren Chang, vice president and general manager of Fly.com," while it profitable, but it is important to check airline balance between profits and the needs and interests of its passengers. According to the latest survey reveals our kind of additional opportunities that can enhance passenger satisfaction, and the companies that pay attention to this, especially with regard to additional fees. 

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